Shipping policy

Shipping Policy

At Verrlyn, we are committed to delivering a seamless and premium shopping experience. Every Verrlyn garment is carefully crafted, inspected, and packaged to ensure it reaches you in perfect condition.

We encourage you to review our shipping policies below to better understand our order processing, dispatch, and delivery procedures.

For any assistance, our customer support team is available at:

Email: contact@verrlyn.in | ordersupport@verrlyn.in
Phone: +91-9081907061

 

 

Free Shipping Across India

We are pleased to offer FREE SHIPPING ACROSS INDIA on all orders.

Currently, Verrlyn ships exclusively within India. We do not offer international shipping at this time.

Delivery timelines may vary depending on your location and courier serviceability. However, we work with trusted logistics partners to ensure safe and timely delivery of every order.

 

 

Taxes & Duties

All prices displayed on our website are inclusive of applicable taxes, including GST, as per Indian regulations.

No additional duties or taxes will be charged for deliveries within India.

In rare cases where remote-area delivery surcharges apply, customers will be informed prior to dispatch.

For any billing or taxation-related queries, please contact our support team before placing your order.

 

 

Order Processing & Dispatch Timelines

At Verrlyn, every product undergoes thorough quality inspection before dispatch.

  • Orders are typically processed and dispatched within 1-2 business days.

  • Delivery timelines generally range between 3–7 business days after dispatch, depending on the destination.

  • During festive seasons, sale events, public holidays, or unforeseen operational circumstances, dispatch and delivery timelines may be extended. Customers will be notified of any significant delays.

 

 

Receiving Your Order

To help us provide prompt resolution in case of any transit-related issues, we strongly recommend:

  • Recording an unboxing video while opening the package.

  • Capturing clear photographs of the package and product immediately upon receipt.

  • Reporting any concerns within 24 hours of delivery.

If the parcel appears tampered with, damaged, or opened at the time of delivery:

  1. Take clear photographs and a video of the package.

  2. Refuse delivery, if possible.

  3. Contact our support team immediately with your order details and supporting evidence.

This helps us coordinate effectively with our logistics partners and resolve the matter promptly.

 

 

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email and/or SMS containing your tracking details.

You may use the tracking number provided to monitor the status of your shipment through our courier partner's tracking portal.

 

 

Cancellation Policy

Orders may be cancelled within 24 hours of placement, subject to processing status.

To request a cancellation, please contact us at:

Email: ordersupport@verrlyn.in
Phone: +91-9081907061

Cancellation requests received after the order has been processed or dispatched may not be eligible for cancellation.

 

 

Payment Methods

We offer secure payment options for your convenience:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (where available)

All online payments are processed through secure and trusted payment gateways to ensure complete transaction safety.

 

 

Important Information

  • Products purchased during special promotional campaigns, clearance sales, or marked as Final Sale may not be eligible for return or exchange unless received damaged or defective.

  • While we strive to adhere to the estimated delivery timelines, unforeseen delays caused by courier partners, weather conditions, government restrictions, natural events, or other circumstances beyond our control may occur.

  • Verrlyn shall not be held liable for delays resulting from such external factors; however, we will make every reasonable effort to keep customers informed regarding their order status.

 

 

Thank you for choosing Verrlyn.

We appreciate your trust and look forward to delivering exceptional craftsmanship and service with every order.